Privacy Policy

Last Updated: June 03, 2025

Introduction

This privacy policy explains how Troika Tech Services ("Troika Tech Services," "we," or "us") collects, uses, and protects your information when you use our website (ttsdigital.in) and services. This policy applies to all users of our platform and services and should be read in conjunction with our Terms of service ("Terms"), which contain additional important information about how we handle your data and content.

Data Collection and Use

Information We Collect

Account Information

• Email address
• Name
• Payment information for paid plans
• Account preferences and settings

For detailed information about account management and your responsibilities regarding account information, please see the "User accounts and content" section of our Terms.

Automatically Collected Information

• IP addresses
• Browser type and version
• Device information
• Operating system
• Access times and dates
• Pages visited

Analytics and Tracking

We use the following analytics and tracking tools:

• Google Analytics and related services
• We use Google Analytics to understand website traffic and usage
• You can opt out using Google Analytics Opt-out Browser Add-on
• For more information, visit Google's Privacy & Terms

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session
• Remember your preferences
• Analyze platform usage
• Improve our services

You can control cookie preferences through your browser settings.

How We Use Your Information

We use collected information as detailed in our Terms of service (see "Data usage, training, and learning" and "Service improvements and training" sections) for the following purposes:

• Provide and improve our services, including:
  Platform functionality improvements & service quality enhancements
• Support and operations:
  Provide customer support, process payments & send service updates
• Security and maintenance:
  Prevent abuse, debug issues & analyze patterns

For complete details about our data usage practices, training procedures, and especially Enterprise plan exceptions, please refer to the "Data usage, training, and learning" section in our Terms of service at ttsdigital.in/terms.

Data Sharing and Processing

We share data with trusted service providers as outlined in our Terms.

• Data processing practices
• Enterprise plan protections
• Service provider requirements
• Custom handling agreements

Security Measures

• Encrypted data transmission
• Secure data storage
• Access controls
• Regular security audits
• Employee training

Service Improvements and AI Training

As detailed in the "Data usage, training, and learning" section of our Terms, we may use certain data to improve our services and train our AI systems.

• Training & refinement
• Performance optimization
• Error analysis & feature improvements

Data Protection and Security

Please see the "Disclaimer of warranties" and "Limitation of liability" sections in our Terms.

User Content Visibility

Your private content is only accessible to authorized Troika Tech Services staff as needed for support.

Liability Protections

Troika Tech Services cannot be held liable for unauthorized access caused by user negligence.

Rights of EU and California Residents

GDPR (EU Users)

• Right of Access
• Right of Rectification
• Right of Erasure
• Right to Restrict Processing
• Right to Data Portability
• Right to Object
• Right to Lodge a Complaint

Contact: info@troikatech.net

CCPA (California Users)

• Right to Know
• Right to Delete
• Right to Opt-Out of sale of personal information
• Right to Non-Discrimination

Contact: info@troikatech.net

How We Respond:
Requests are processed within 30 days as per applicable law.

Children's Privacy

Our services are not intended for users under 18.

AI Usage & Responsibility

Human review required for all AI outputs.

International Data Transfers

Appropriate legal safeguards are ensured when transferring data.

Legal Framework

This policy is governed by our Terms. Where conflict exists, Terms override.

Changes to This Policy

We may update this policy periodically.

Contact Details

Troika Tech Services Private Limited
702, B-44, CHINTAMANI SHANTI NAGAR CHS LTD, SECTOR-1, SHANTI NAGAR,
NEAR STATION, MIRA ROAD EAST
Website: https://troikatech.in
Privacy: info@troikatech.net
Careers: info@troikatech.in

Additional Resources

• Terms of Service: https://troikatech.in/terms

Include account details when contacting us for faster support.