Inbound AI Calling for every important enquiry
When Customers Call, Your Business Answers
Give every caller an immediate response. Troika’s Inbound AI Agent answers common questions, captures the reason for the call and connects valuable conversations to your team, including outside normal office hours.
General business and service enquiries
Lead capture and qualification
Product, project or course information
Appointment or callback intent
Frequently asked questions
Missed-call return enquiries
Live transfer to the relevant team
A Useful Answer Instead of
a Ringing Phone
The AI greets the caller, understands the enquiry and follows the approved path. It can answer known questions, collect contact details, note the caller’s requirement and transfer conversations that need a person.
Language
The campaign can use a primary and secondary language with automatic switching where configured.
A Dedicated Number for a Managed Inbound Experience
A virtual number is required for Inbound AI Calling. Troika arranges and configures the number for the approved campaign flow.
Commercial note
The current incoming DID add-on is ₹2,000 per month with a three-month commitment. Number availability and applicable taxes are confirmed in the quotation.
Availability note
Inbound service can remain available continuously, subject to telephony uptime, campaign configuration and planned maintenance.
Capture the Enquiry Before It Disappears
Each completed conversation can produce a recording, captured responses and an outcome for review. Important callers can be transferred during the call or marked for follow-up by your team.
Let Customers Reach You Even When Your Team Is Busy
Tell us the enquiries you receive most often. We will design an inbound demo around your real customer questions.