Get the WhatsApp Green Tick (Official Business Account) in India with this step-by-step guide. Check eligibility, verify your Meta Business, apply via a BSP, and avoid common rejection reasons. Troika Tech’s India-specific checklist, templates, and review process help you get approved faster.
📚 Learn About WhatsApp APIThe WhatsApp Green Tick (Verified Business Badge) confirms Meta has authenticated your brand. Once verified, your official name shows in chats instead of your number even for unsaved contacts improving trust, deliverability, and response rates.
Signals a verified, legitimate brand crucial for payments, healthcare, education, and campaigns.
Your brand name (not the number) is displayed by default; ideal for cold or unsaved contacts.
Verified accounts generally see stronger read and reply rates a key advantage in India’s crowded inboxes.
Only API accounts can request verification. The free WhatsApp Business App isn’t eligible for the Green Tick.
Verify your company in Meta Business Manager with GST/INC, address and domain proofs. Consistency across assets matters.
Enable 2FA in WhatsApp Manager before you apply. It’s a mandatory security requirement.
Show credible online presence website, social handles, and ideally 3–5 organic media mentions (non-paid PR).
Maintain Tier 1 or higher with healthy engagement. Activity signals responsible platform usage.
Restricted sectors (e.g., gambling, adult content) are unlikely to be approved under Meta policies.
Troika Tech tip: Make sure your business name is identical across documents, website, Facebook Page, and WhatsApp display name mismatches are a common rejection reason.
Onboard via an authorized Business Solution Provider (BSP). Agencies like Troika Tech help evaluate providers, migrate numbers, configure webhooks, and keep you compliant from day one.
Visit business.facebook.com → Security Center → Business Verification. Upload incorporation/GST, address, and domain proofs. Keep your legal name and display name consistent.
Open WhatsApp Manager → Account Settings → Two-Step Verification. Set a secure PIN; store recovery info with your admin.
Publish useful content, keep social profiles active, and secure organic media mentions. If you lack PR, build a quick authority plan (thought leadership posts, partner listings, industry directories).
In WhatsApp Manager → request an Official Business Account. Add business details, reason for verification, and credible links that prove notability. Expect a decision in ~3–7 business days.
You can reapply after 30 days. Improve PR signals, increase message activity, fix name inconsistencies, and try again. Teams like Troika Tech document changes and resubmit strategically.
Mid-sized D2C brand in India moved from the Business App to the API to scale support and trust.
Meta verification, 2FA, clean naming, and 4 organic media mentions. Active Tier 1 for four weeks before applying.
Note: This is a representative example based on typical results observed by experienced implementers and advisors such as Troika Tech .
Company name, website, Meta assets, and WhatsApp display name must align perfectly.
Paid PR alone rarely helps. Earn organic mentions and maintain consistent online presence.
Apply once you’re at Tier 1 with healthy engagement; dormant accounts are often rejected.
Missing GST/incorporation, address, or domain verification creates avoidable delays.
Prefer a checklist and review before submission? Request a neutral pre-flight audit from a seasoned implementer such as Troika Tech no obligations, just actionable fixes.
🧪 Contact Troika Tech