AI Voice Agent Platform

◆    AI Voice Agents ◆    TRAI Compliant ◆    Indian Languages ◆    CRM Integration ◆    24×7 Support ◆    Deploy in 48 Hrs ◆    Troika Tech ◆    AI Voice Agents ◆    TRAI Compliant ◆    Indian Languages ◆    CRM Integration ◆    24×7 Support ◆    Deploy in 48 Hrs ◆    Troika Tech

// INDIA'S LEADING AI VOICE PLATFORM · 2026

AI Voice Agent Platform

An AI Voice Agent Platform lets businesses automate conversations at scale answering calls 24×7, dialling leads instantly, and following workflows reliably without increasing headcount. It combines speech recognition, NLU, and telecom APIs into one powerful stack for Indian businesses.

Troika Tech Services, Mumbai is one of India's first AI Agents companies, helping brands deploy AI agents that automate up to 80% of sales, support, and marketing calls.

48 Hrs
Go Live
80%
Automation
11+
Languages
PLATFORM · ACTIVE SESSION
Agent: Support Bot V2
Status: Handling Inquiry...
Intent: Account Query · Resolved ✓
Live
Transcription
CRM
Auto-Synced
0s
Wait Time
TRAI
Compliant
Definition

What Is an AI Voice Platform?

An AI voice agent platform is software and telecom infrastructure that lets you create, host, and manage AI agents capable of talking to people over phone calls. It brings together speech-to-text, natural language understanding, text-to-speech, call control, workflows, and integrations.

Instead of building one-off bots, a platform strategy provides a reusable foundation for all your voice AI use cases shared integrations, compliance rules, and central management across sales, support, and operations.

Core Building Blocks
Telephony Layer (SIP, DID, IVR)
ASR (Speech Recognition)
NLU / LLM Engine
TTS (Natural Voice Generation)
Workflow Orchestration
CRM & System Integrations
Definition

Run 24×7 Voice Operations with AI Calling Agents

AI Calling Agents enable businesses to run 24×7 voice operations without hiring large call center teams. From cold calling and lead nurturing to feedback collection and reminders, they deliver consistent, measurable, and scalable communication.

Cold Calling Lead Nurturing Feedback Collection Reminders No Call Center Needed Scalable 24×7
❌ IVR / Robocalls
✓ AI Calling Agents
InteractionPre-recorded, one-way
InteractionTwo-way, real-time dialogue
UnderstandingFixed script only
UnderstandingUnderstands any response
Follow-upsCannot ask questions
Follow-upsAsks, qualifies & probes
CRMNo sync
CRMAuto-updates in real time
AvailabilityPlays once, done
Availability24×7, unlimited scale
24×7
Always Active
Concurrent Calls
80%
Calls Automated
48H
Go-Live Time
Made for India

India-Specific Requirements

A robust platform must be tuned for Indian languages, telecom regulations, and local tech stacks.

01
🇮🇳
Indian Languages & Accents
Support for Hindi, English, and major regional languages (Marathi, Tamil, Telugu, etc.). Strong handling of Hinglish and code-mixed speech with training on local accents.
02
⚖️
TRAI & DND Compliance
Integration with Indian operators and TRAI-compliant numbering. DND scrubbing before outbound campaigns, time-of-day restrictions, and strict consent management.
03
🔗
Local Tech Stack Fit
Easy integration with popular Indian CRMs (Zoho, Leadsquared), WhatsApp Business APIs, SMS gateways, and on-prem options for regulated sectors like BFSI.
Use Cases

Industry Applications

Automating high-volume conversations across Real Estate, BFSI, Healthcare, and Government.

🏘️ Real Estate

Property Sales & Lead Qualification

Auto-call and qualify portal leads (99acres, Magicbricks) instantly. AI agents handle site visit booking, reminders, and launch campaigns, ensuring no lead goes cold. See how our AI voice agents perform in the field.

  • Instant follow-up on portal enquiries
  • Automated site visit scheduling
  • Multi-language support for NRI clients
Outcome → Higher site visit conversion with zero manual calling.
3X
ROI vs Messaging Campaigns
Lead Connect Rate85%
Visit Booking Rate40%
🏦 BFSI & Collections

Banks, NBFCs & Fintech

Automate EMI reminders, payment confirmations, and lead qualification for loans. Secure, compliant, and scalable for high-volume outreach without risking brand reputation.

  • EMI & Premium Reminders
  • Soft Collections & Escalations
  • Fraud Alerts & KYC Verification
Outcome → Faster collections, lower NPA, better customer experience.
55%
Faster Payment Collection
Cost Per Outreach-60%
Compliance Adherence100%
🏥 Healthcare

Appointments & Patient Care

24×7 appointment booking, test reminders, and post-discharge follow-ups. Reduce no-shows and administrative burden while improving patient satisfaction scores.

  • Automated Appointment Reminders
  • Vaccination & Test Follow-ups
  • Post-Discharge Feedback Calls
Outcome → Lower admin costs, better patient adherence.
40%
Reduction in No-Shows
Admin Time Saved80%
Platform Feature

Bulk AI Calls at Scale

Launch large-scale outbound campaigns for marketing, reminders, and operations using the AI voice agent platform. Start within 48 hours with a ready-to-use system.

TRAI-Compliant DND Scrubbing
11 Indian Languages
Pay-Per-Second Billing
Instant Campaign Launch
5X ROI vs Offline Marketing · 3X ROI vs Messaging
Ideal For:
  • 🚀Product Launches & Announcements
  • 💳Payment Reminders & Renewals
  • 🗳️Political Campaigns & Surveys
  • 📣Festival Promotions & Offers
  • 🤝Dealer & Staff Communication
FAQ

Frequently Asked Questions

What is an AI voice agent platform?
+
How is this different from a standard IVR?
+
Is it legal for outbound calls in India?
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Does it support Indian languages?
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Do I need to replace my entire call centre?
+
How quickly can I go live?
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Ready to Transform Your
Customer Conversations?

Move to a platform-based approach with Troika Tech. Answer every call, reach every lead, and automate every reminder at Indian scale, in Indian languages, 24×7.

// India's First AI Agents Company · Deploy in 48 Hours (see AI calling in action)
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